MineKeeper Privacy Policy

Last updated: 06 MARCH 2024

Welcome to MineKeeper. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

  • Purpose of This Privacy Policy This privacy policy aims to give you information on how MineKeeper collects and processes your personal data through your use of this web-app, including any data you may provide through this app when you sign up, subscribe to a sub-app, or participate in any service provided.

  • Controller MineKeeper is the controller and responsible for your personal data (collectively referred to as "MineKeeper", "we", "us", or "our" in this privacy policy).

  • Contact Details Our full details are:
    Full name of legal entity: ZEBRA LABS LTD
    Email address: admin@zebralabs.io
    Postal address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
    You have the right to make a complaint at any time to the supervisory authority for data protection issues.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name and last name, vessel name and vessel IMO number.
  • Contact Data includes billing address and email address.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes details about payments to and from you and other details of products and services you have purchased from us, specifically through our third-party payment processor, Stripe. We do not store or process your full credit card numbers; this information is handled by Stripe according to their own privacy and security policies.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

We will never share your personal data with any third parties for their marketing, advertising, or other unrelated uses.

4. Third-Party Services

We use specific third-party services to enhance the functionality of our web-app:

  • Stripe for payment processing. Stripe has its own privacy policy and security measures, which you should review separately.
  • Supabase for data storage and authentication services. Your data may be stored securely in Supabase, which has its own set of privacy and security protocols.
  • Resend for managing and sending emails. Emails sent through Resend may include transactional emails or communications from us.
  • Prisma as an Object-Relational Mapping (ORM) tool which helps us manage the data between our application and our database in a more secure and efficient way.

These third-party services are essential for the transactions and functionality on our web-app. While we strive to choose third-party services that maintain the highest levels of privacy and security, we encourage you to review their privacy policies to understand how they handle your data.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, request correction, request erasure, object to processing, request restriction of processing, request the transfer of your personal data, and the right to withdraw consent.